Legal
Privacy
Draft for legal review. This page is a plain-language starter that has not yet been reviewed by a lawyer, and it may change before Hey Town Hall Data opens.
Your account
- Your work email, your company’s name, and the version of the terms you agreed to.
- Your password, stored only as a one-way hash we cannot read back.
- Your signed-in sessions, with the device’s IP address and browser name, for up to 30 days each.
- Who else is on your company’s account, and the invitations sent.
- Your API keys, stored as a hash. We show a key once, when it is made, and keep only its first and last characters to help you tell keys apart.
Your use of the API
We count requests per key, per day and per kind (records, search, transcripts), to bill you and to hold your rate limit and monthly cap. We do not keep the questions you send, the filters you use or the records we return. When something fails, our logs keep the route and an error code, never your key, your query or a response body.
Billing
Cards are held by our payment processor, Stripe. We keep the card’s brand, last four digits and expiry date, and your invoices.
We email you a link to confirm your address, links to reset a password, invitations from your teammates, invoices, and notices about your account, your cap and changes to rates or terms. We send no marketing.
This website
This site has no advertising and no analytics. Sign-up runs a Cloudflare Turnstile check to keep automated sign-ups out. We do not sell or rent anything about you.
Where it is kept, and for how long
Your account data is kept with Cloudflare, which runs the service, and Neon, which hosts its database in the United States. We keep it while your account is open and delete it within 90 days after you close it, except invoices and billing records, which we keep as long as tax law requires.
People named in the records
The dataset holds what local governments publish: elected officials’ names and roles, how they voted, the offices that handle things and the contact details those offices publish. If a record about you should not be there, write to privacy@heytownhall.com with its source_url or id, or tell us where you saw it. We will look, remove it from the dataset if it should not be there, and tell you what we did, and how to ask the government that published it as well.
Your rights and questions
You can ask for a copy of what we keep about you, ask us to correct it, or close your account and have it deleted. Write to privacy@heytownhall.com. Hey Town Hall Data is run by Ailio Technologies Inc., a Canadian company.